Making the Most of Your Medical Plan
24-Hour NurseLine 877-995-2696
Get free answers to your health questions 24 hours a day! Learn more.
Beginning April 1, 2015
The 24-Hour NurseLine will have the ability to connect you to telehealth (virtual care) providers for a doctor’s visit via phone or online.
Customer Service Hours 5 a.m. – 8 p.m. Pacific Time 877-995-2696
To better serve you, Premera has expanded our customer service hours. You can now speak live to a member of our customer service team during our new expanded hours to get answers to your questions.
Find your doctor
Use our Find a Doctor tool to verify your doctor is in our network.
Alert: If you are enrolled in (or considering) the In-Network Only (INO) plan, use our Find a Doctor tool to find a Primary Care Provider (PCP) and search by specialty for one of the following:
- Internal Medicine
- Family Practice
- General Practice
- Pediatrics
Learn about Integrated Case Management
Premera case managers are ready to support you if you've recently been admitted to the hospital or diagnosed with a complex medical condition - at no cost to you. Learn more
Maximize your prescription benefit through Express Scripts Home Delivery
You can save time and money on your prescriptions by using Express Scripts Pharmacy. Learn more.