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Effective, April 1, 2015, the 24-Hour NurseLine now has the ability to connect you with a U.S. board-certified doctor for a phone or video consult (office visit fees apply).
Caring for a child with autism or another developmental disability can be stressful—and balancing a busy work schedule with treatment options can feel overwhelming. To help address these challenges, Amazon offers a unique benefit service to both help your child reach his or her fullest potential, as well as provide you with clinical and peer support.*
Visit the Rethink site.
To better serve you, Premera has expanded our customer service hours. You can now speak live to a member of our customer service team during our new expanded hours to get answers to your questions.
Find a Doctor tool to verify your doctor is in our network.
Alert: If you are enrolled in (or considering) the In-Network Only (INO) plan, use our
Find a Doctor tool to find a Primary Care Provider (PCP) and search by specialty for one of the following:
Premera case managers are ready to support you if you've recently been admitted to the hospital or diagnosed with a complex medical condition - at no cost to you.
You can save time and money on your prescriptions by using Express Scripts Pharmacy.**
*Rethink is an independent provider of autism support services that does not provide Blue Cross Blue Shield products or services. Rethink is solely responsible for its products and services.
**On behalf of Premera Blue Cross, Express Scripts is an independent company that provides pharmacy benefit management services.
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Premera offers a phone line to members with special language needs. Please call Customer Service at 877-995-2696 from 5:00 a.m. to 8:00 p.m. (Pacific Time) Monday through Friday. We will connect you with an interpreter.
ICD-10 is a change in the diagnosis codes that providers use to bill claims to health plans, effective October 1, 2015. You shouldn't notice anything different in how your Premera plan works.
Call customer service if you have questions about the identity protection plan that was offered by Premera.
Learn more about Prior Authorization before your next scheduled procedure.
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