Information About the Premera Cyberattack
For information on the Premera Blue Cross cyberattack and to sign up for free credit monitoring and ID theft protection, go to www.premeraupdate.com.
Get free answers to your health questions 24 hours a day! Learn more.
Beginning April 1, 2015The 24-Hour NurseLine will have the ability to connect you to telehealth (virtual care) providers for a doctor’s visit via phone or online.
To better serve you, Premera has expanded our customer service hours. You can now speak live to a member of our customer service team during our new expanded hours to get answers to your questions.
Use our Find a Doctor tool to verify your doctor is in our network.
Alert: If you are enrolled in (or considering) the In-Network Only (INO) plan, use our Find a Doctor tool to find a Primary Care Provider (PCP) and search by specialty for one of the following:
Premera case managers are ready to support you if you've recently been admitted to the hospital or diagnosed with a complex medical condition - at no cost to you. Learn more
You can save time and money on your prescriptions by using Express Scripts Pharmacy. Learn more.
Register to access information about your health plan. Log in to view your healthcare activity:
Log in to learn how to maximize plan benefits:
Log in to access online tools and resources:
Premera offers a phone line to members with special language needs. Please call Customer Service at 877-995-2696 from 5:00 a.m. to 8:00 p.m. (Pacific Time) Monday through Friday. We will connect you with an interpreter.
Learn more about Prior Authorization before your next scheduled procedure.
The answer is right in your pocket.