On October 1, 2015, Experian announced that it was the victim of a cyberattack. Experian has stated that none of its consumer credit databases were accessed during this incident, and no payment card or banking information was obtained.
Premera recently partnered with Experian to provide Identity Theft Protection services for its members.
Customer Service Frequently Asked Questions
Q. Has Premera suffered another cyberattack?
No. The recently announced cyberattack on Experian is not related to Premera.
Q. I signed up for ID protection and credit monitoring services through the 2-year offer provided by Premera. Was my information accessed in the Experian cyberattack?
Experian has stated that no consumer credit databases were accessed during this incident. Accordingly, we have no reason to believe that Premera members who signed up with Experian have been affected in this incident.
Q. How can I get more information on the Experian cyberattack?
View detailed cyberattack information on Experian's website.