December 21, 2017
Many customer plans renew on January 1, and your patients may have new insurance coverage. Be sure to log in and check customer eligibility and benefits after January 1, 2018, to make sure patients still have Premera coverage. Using our online tools will save you time, since we typically experience longer call wait times in January, as new customers access services. Our user guide provides tips so you can quickly get up to speed on the eligibility and benefits tool.