August 2, 2018
Accu-Chek Aviva Plus test strips, manufactured by Roche, are being voluntarily removed from the market effective immediately. If you prescribe Accu-Check test strips, there is important information to share with your patients.
Affected test strips show an increased potential for:
- Strip errors prior to applying a blood sample
- Strips not detected once inserted
- In a limited number of cases, an inaccurate result may occur, which may not be detectable
Members have been notified of this change and encouraged to contact their provider and pharmacy for further information. Patients with impacted products noted below should immediately discontinue using and discard test strips.
| Product Name |
Catalog Number |
Lot Number |
Expiration Date |
| Accu-Chek Aviva Plus Strips |
06908217001 |
496947 |
10/31/2018 |
| Accu-Chek Aviva Plus Strips |
06908268001 |
497291 |
4/30/2019 |
| Accu-Chek Aviva Plus Health Network Strips |
06908349001 |
497296 |
4/30/2019 |
| Accu-Chek Aviva Plus Strips |
06908217001 |
497325 |
5/31/2019 |
To get replacement test strips, patients should use one of the following options:
- For fastest replacement of the product, patients should submit their request at https://notices.accu-chek.com/
- Email Accu-Chek Customer Care at accu-chek.care@roche.com and include the following information: name, full mailing address, phone number, test strip lot number and number of affected test strip vials.
For questions regarding this announcement, contact the Accu-Chek Customer Care line at 800-358-4866 Monday through Friday between 8 a.m. and 8 p.m. Eastern Standard Time.