Complex Mental Health Issues

  • Complex issues, such as eating disorders, obsessive compulsive disorder, addiction, or substance abuse can sometimes require complex treatment plans. We're here to help you through.

    Eating disorders: Bulimia and anorexia

    People who have been diagnosed with eating disorders have benefits available to help understand nutrition and the effects of their eating disorder. Nutritional therapy is covered on many plans with no member out-of-pocket expense when services are provided in network. Techniques to avoid binge eating or advice about healthy eating are provided.

    Getting help for a loved one

    When a friend or family member has a major addiction issue, it's not uncommon for loved ones to stage an intervention to convince the individual to get help.

    Before doing this, it's important to have a plan in mind, which includes lining up a treatment facility or program. Due to privacy laws, we can't give you information about your loved one's health plan without his or her permission. However, if you know your loved one's plan name, we can answer questions about in-network treatment providers.

    Right to privacy

    Explanations of benefits for customers 18 or older will be mailed in the name of the customer who received the care. This means parents or spouses might not be able to see claims through the online member account or speak to customer services representatives about these claims unless the customer grants permission to family members. 

    Premera is mandated to respect these rights to privacy as defined by law.

    Back to Mental Health overview