Always carry your Premera ID card. You'll need it when you see a doctor or other healthcare provider, or fill a prescription.
If you need a replacement card or want to print a temporary version,
log in or
create a new account. If you don't have your identification number, we'll need you to confirm some personal information to create your account.
If you're new to Premera, it takes about a week to receive your ID card from the time you paid for your plan. Your ID card might be on its way.
In-network doctors, hospitals, and pharmacies can confirm your coverage directly with us, so don't hesitate to get care if you need it.
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We squeeze a lot of information on your ID card. Here's a guide to what's there.
Please note: This is a sample ID card. Your card may vary, depending on your plan.
New ID cards are mailed for the new plan year, but either card can be used.
Your dental information is on the same card.
The copay indicated on your card is the amount you will pay on the day of service. (Copay is waived if you're directly admitted to an inpatient facility). Once we receive the claim, any emergency room charges above the copay will apply to your deductible. Any other services rendered will apply to the appropriate benefit.
This varies. If you have your plan through your employer, contact your group administrator (usually human resources) to correct your information.
Otherwise, contact us either by calling or log into your online account and send us a secure email.
Our easy-to-use app helps you take your health plan further.
Sign in, then, under Member Services, go to Secure Inbox and follow the instructions.
5 a.m. to 8 p.m. Pacific, Monday to Friday
Get assistance with password resets and more.
6 a.m. to 6 p.m. Pacific, Monday to Friday