We want to make it easy to pay your bill—whether it's your Premera monthly health plan bill or a bill from your doctor. We have several ways you can pay to make it quick and easy for you.
Pay My Bill is a free service that helps you manage your monthly health plan payments online.
To set up AFT, download the form and follow the instructions to submit it to us.
Download AFT form
Call us to use our automated payment system at any time.
Send check to:
Premera Blue Cross Blue Shield of Alaska
Attention: Payment Processing
P.O. Box 91060
Seattle, WA 98111-9160
You can use your bank's bill pay system to pay Premera and ensure your payment is processed and received on time.
If you are enrolled in an individual or family health plan, there are some restrictions on who can pay your bill each month.
I purchased my health plan directly with Premera: Who can pay my bill?
I purchased my health plan directly with Premera. Who cannot pay my bill?
I purchased my Premera health plan through HealthCare.gov. Who can pay my bill?
I purchased my Premera health plan through HealthCare.gov. Who cannot pay my bill?
What happens if I don't follow this guidance?
Your payment may be returned to you, and we'll ask you to find an alternative way to pay your bill. If you're unable to pay your bill in a way that complies with this policy, your plan could be cancelled due to non-payment. If your plan is cancelled, you may be without coverage until the next open enrollment period.
No. Explanations of benefits (EOBs) are not bills, but rather explain how much Premera pays for your healthcare and how much you're responsible for.
More about EOBs
Each time you receive healthcare, your healthcare provider creates a claim that lists what services you received. You can think of your claims like invoices. Your claims count toward your deductible
More about claims
After Premera pays our share of your healthcare bill, your doctor or healthcare facility will bill you for what you owe. Contact your doctor's office or facility for more information. If you have an HSA and have funded it, you can log in to your Premera account and arrange to pay your doctor bills directly through ConnectYourCare. This provides a convenient record of what you've paid for healthcare throughout your plan year.
Save time when you send secure email to Customer Service.
Member log in
member account to get access to helpful payment tools, spending reports, and health resources.
Log in, then, under Member Services, go to Secure Inbox and follow the instructions.
Weekdays, 8 a.m. to 5 p.m.
Get assistance with password resets and more.
Weekdays, 6 a.m. to 6 p.m.