Pay My Health Plan Premium Bill

  • This information is for members who purchased a plan directly from Premera or through HealthCare.gov. Members who have a plan through an employer or another group—or have a Medicare Supplement plan—do not use this bill-pay system.

    You can pay your monthly bill online, by phone, or by mail.

    For plans purchased on HealthCare.gov

    First payment

    To make your first payment, you'll receive an invoice by mail within a few days that will give you the option to pay by check or pay online. If you choose to pay by phone or online, you’ll need the payment ID from your invoice slip. You can also pay by mail.

    Monthly payment options

    Pay online

    If you haven’t already, you’ll need to sign in and create your online bill pay account. You’ll need your member ID number. From there, you can make a one-time payment or set up recurring payments.

    Pay by phone

    Call 800-809-9361 to use our automated payment system. Our customer service reps are unable to take payments.

    Have your invoice available. If you bought your plan through Healthcare.gov, you'll then need the payment ID, which can be found on invoices, to complete your payment.

    Pay by mail

    • Write your member ID number on your check.
    • Remove the coupon on your bill and return it with your payment.
    • Use the envelope included with your bill or send to:

      Premera Blue Cross Blue Shield
      P.O. Box 741103
      Los Angeles, CA 90074-1103

    Purchased directly from Premera

    Pay online

    If you haven’t already, you’ll need to sign in and create your online bill pay account. You’ll need your member ID number. From there, you can make a one-time payment or set up recurring payments.

    Pay by phone

    If you purchased your plan directly from Premera, you’ll need your member ID number and ZIP code.

    Pay by mail

    • Write your member identification number on your check. Your number is found on your member ID card and on your invoice.
    • Remove the coupon on your bill and return it with your payment.
    • Seal check and coupon in the envelope that was included in your bill. This envelope has a special tracking bar printed on it. This tracking bar enables faster processing.
      For 2019 payments
      Premera Blue Cross Blue Shield
      P.O. Box 91060
      Seattle, WA 98111-9160
      For 2020 payments
      Premera Blue Cross Blue Shield
      P.O. Box 840555
      Los Angeles, CA 90084-0547

    Frequently Asked Questions

    What happens if I miss a payment?

    • If you don't pay your monthly premium bill by the first of the month, your account is past due and your coverage may be terminated. If you don’t receive a subsidy, you have a one-month grace period.
    • If you receive a federal subsidy to pay for your plan, your health plan coverage is good through the last day of the month for which Premera received a subsidy payment. This is the first month of your grace period. You may not have access to your benefits in months 2 and 3 of your grace period
    • If you have an unpaid health plan premium and choose to re-enroll with Premera, you might have to pay back unpaid health plan premiums from the past 12 months.

    Can I make a payment through my bank?

    Not your first payment, but after that, you can use your own bank's bill-pay system.

    Be sure to enter your Premera identification number in the Account Field, Payee, or Biller Information field to be sure your payment is applied to your account. Be sure to consider your bank's processing time, so your payment is received on time.

    Who can pay my health plan bill?

    Premera cannot accept payment from business accounts. Premera does not accept payments from third parties for individual health plans, except where required by law. Your payment will be returned if your individual health plan is paid for with a business account. You will also be affected by this policy if your payment is made by a healthcare provider, some charities, or an employer.

    If you are enrolled in an individual or family health plan, there are some restrictions on who can pay your bill each month.

    Here’s who can pay:

    • You
    • A member of your family, such as a spouse or parent
    • An Indian tribe, tribal organization or urban Indian organization
    • State and federal government programs and their grantees
    • Ryan White HIV/AIDS Programs (and their community-based organizations like Evergreen Health Program)
    • LyfeBank
    • Alaska State Department of Public Safety

    Here’s who can’t pay:

    • A hospital or other healthcare provider
    • Your employer
    • Your own business. If you're a small business owner, you must make your health plan payment from a personal account, not a business account. Failure to do so could leave you open to IRS penalties. Contact your tax or legal advisor for more information.

    What happens if I don't follow this guidance?

    Your payment will be returned to you, and we'll ask you to find an alternative way to pay your bill. If you're unable to pay your bill in a way that complies with this policy, your plan could be canceled due to non-payment. If your plan is canceled, you may be without coverage until the next open enrollment period.

    What if I need to cancel my plan?

    If you purchased your plan directly from Premera, you can call customer service to cancel.

    If you purchased your plan from Healthcare.gov, please call them at 800-318-2596