Go Paperless

  • Sign up to receive your Explanation of Benefits (EOB) statements online

    Tired of collecting paper?

    You don't have to when it comes to your Explanation of Benefits (EOB) statements. Just sign up to view your EOBs online, instead of receiving them by mail:

    • Sign in to your secure online account.
    • Choose Go Paperless under Manage My Account.
    • Select the box for emailed EOBs.
      You can change your settings at any time.
    • Make sure your secure email notifications settings are ON, and that you have provided a notification email address.

    When you have a new EOB statement ready to access online, you will receive an email notification. If you are a plan subscriber, you will have access to your dependents' EOBs if they are 12 years or younger.

    Are all of my EOBs online?

    You can find EOBs from the last 24 months at any time by signing into your secure customer account. Your last 3 claims will be displayed, or you can search to find past claims. To search, select View more claims

    Who can sign up for paperless EOBs?

    You must be 18 years or older and a spouse, domestic partner, or dependent of a plan subscriber to sign up for paperless EOB statements.

    Are you a Medicare Supplement member?
    At this time, online EOB statements are not available for Medicare Supplement members.

    What's an EOB?

    Learn more here.

    Helpful tips

    If you share your notification email with someone else

    If you have submitted an email address that you share with someone else, they might have access to your claims notifications and information.

    If your notification email has spam-blockers

    Add the premera.com domain to your contacts or exceptions to make sure you receive our emails.