Please note: Open enrollment for 2017 plans ended on January 31. Open enrollment for 2018 plans is expected to begin on November 1. If you have recently married, welcomed a child, or had another major life event, find out if you qualify for a special enrollment.
Some important information to note:
If you have not yet used the Premera secure member website, you will need to create an account.
You may be prompted to accept the new terms and conditions.
To use our pay-by-phone system, you need the group number (not your ID number) from your Premera card to select the correct pay-by-phone option. You’ll then need your ID number to complete your payment.
To make your pay-by-phone payment: If you bought your plan from Healthcare.gov and your group number starts with 11, press 1. If your group number starts with 10, press 2.
Some helpful improvements you’ll find:
No. Premera Blue Cross does not accept payments from third parties for individual health plans, except where required by law. Your payment will be returned if your individual health plan is paid for with a business account. You will also be affected by this policy if your payment is made by a healthcare provider, some charities, or an employer.
You can create an account on premera.com. You'll need your member ID number and suffix from the front of your ID card. First, create an account. Then, log in and associate your account with your health plan by entering your ID number.
When you log in, you'll find specific information about your plan. You can pay bills or track claims and spending toward your deductible. You can also log in to find in-network doctors, dentists, pharmacies, urgent care centers, hospitals, and emergency rooms.
View all bill pay FAQs
View all benefits and coverage FAQs
View all ID card FAQs
View all health plan FAQs
We’re always trying to make healthcare work better. That’s why we need to hear from you. We hope you’ll take the time to tell us how we’re doing. Good or bad.