Please note: Open enrollment for 2017 plans ended on January 31. Open enrollment for 2018 plans is expected to begin on November 1. If you have recently married, welcomed a child, or had another major life event, find out if you qualify for a special enrollment.
Frequently asked questions
Some important information to note:
If you have not yet used the Premera secure member website, you will need to create an account.
You may be prompted to accept the new terms and conditions.
To use our pay-by-phone system, you need the group number (not your ID number) from your Premera card to select the correct pay-by-phone option. You’ll then need your ID number to complete your payment.
To make your pay-by-phone payment: If you bought your plan from Healthcare.gov and your group number starts with 11, press 1. If your group number starts with 10, press 2.
Some helpful improvements you’ll find:
- You need only one password when you log in to the Premera site to make a payment.
- You can sign up for email and text alerts, so you'll be notified when your credit or debit card is about to expire.
- You’ll get confirmation of scheduled payments and completed payments.
No. Premera Blue Cross does not accept payments from third parties for individual health plans, except where required by law. Your payment will be returned if your individual health plan is paid for with a business account. You will also be affected by this policy if your payment is made by a healthcare provider, some charities, or an employer.
You can create an account on premera.com. You'll need your member ID number and suffix from the front of your ID card. First, create an account. Then, log in and associate your account with your health plan by entering your ID number.
When you log in, you'll find specific information about your plan. You can pay bills or track claims and spending toward your deductible. You can also log in to find in-network doctors, dentists, pharmacies, urgent care centers, hospitals, and emergency rooms.