2020 Benefits

  • Your benefit summary shows you the service costs covered by your health plan. Check your benefit summary before visiting your doctor, so you are better prepared for any healthcare costs that will be your responsibility.

    Sign in to get your benefit summary and benefit booklet.

    New benefits for 2020, effective January 1

    Low- to no-cost specialty care at Premera-Designated Centers of Excellence

    Now you can have knee or hip total joint replacement, or receive spinal surgery—at low- to no-cost when performed at a Premera-Designated Center of Excellence (COE).

    Check The COE Difference or call customer service for more information.


    Premera has expanded our provider network to include this virtual therapy provider network. Get professional therapy by appointment without going to an office. It’s easy—register, select a therapist, and send a text to set up your first video session. Deductibles and coinsurance apply.

    Teladoc Behavioral Health

    In addition to general medical care, you now have behavioral health services through Teladoc. Get visits by video or phone in the comfort of your home, on the road, or wherever you are. Meet with a therapist or psychiatrist for a variety of conditions such as anxiety, eating disorders, and depression. Deductibles and coinsurance apply.


    Treat aches, pain, and injuries through individualized exercise programs and on-going support from an expert physical therapist—all through your smartphone, anywhere you happen to be. Contact info coming soon.

    Vivacity Care Center in Spokane, Washington

    Vivacity Care Center is a network of advanced primary care centers. The first will open its doors on Jan. 2, 2020. It will offer timely access to high-value primary care and other critical services to Premera members in the greater Spokane area.


    Find out which procedures or prescriptions require preapproval.