Contact Us

  • Contact information

    For medical benefits information, personal funding accounts and provider search assistance call: 

    Premera Blue Cross customer service
    877-224-3525 (TTY: 711)
    5 a.m. to 8 p.m. Pacific, Monday to Friday

     

    To change your personal information, please call:

    Benefits call center
    844-231-3476

    myalaskabenefits.com

    myhorizonbenefits.com

    Web site help

    To Recover your User ID or Reset your Password

    For other technical help regarding this Web site, call:
    Premera Blue Cross web help desk
    800-722-9780
    6 a.m. - 6 p.m. Pacific, Monday to Friday