Premera Blue Cross is creating a Medicare Member Advisory
Council (MAC).
“The customer is the center of all we do” is the core tenet
of Premera’s values. Creating this council will allow us to put that value to
action by working together with members during meetings, identifying with their
points of view and insights, and taking action based on meeting outcomes in
order to do the right thing.
MAC members will assist in reviewing our processes,
programs, and plan design so that we can improve the member experience. You may be interested in joining us if you
are enthusiastic, have a genuine interest in improving the Premera member
experience and can provide constructive points of view and insights.
The council will meet
quarterly in each of our key regions for 60-90 minutes. Meetings will have a
specific topic to discuss and be held virtually until we are able to safely join
in the same room. A full description of the role and responsibilities can be
viewed here.
Both members and caregivers
are encouraged to apply to be part of this exciting opportunity. Apply at Premera.com/MAC
by Friday, July 23 to be considered! To request a paper copy of the application
and program information, call us 425-381-8339. Leave a voicemail with your name,
phone number, and address and we’ll send you the information as soon as we can.
We are excited to bring this
opportunity to you! Our ultimate goal is to serve our members more effectively,
efficiently, and with excellence.